We simplify healthcare by focusing on the people in the care cycle – patients and care providers. Through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system. Philips delivers advanced solutions for both health professionals, to meet the needs of patients, and empowered consumers for affordable healthcare whether in hospital or at home.
People focused healthcare means learning what it is like to be a patient, as well as understanding the complexities facing the care givers. Through these insights, we aim to develop more intuitive, affordable and better technology solutions, to help take some of the complexity out of healthcare. That is healthcare simplified.
The General Imaging Ultrasound Product Application Specialist is the key interface between Philips and our customers. This position will represent the company and products while continually providing total solutions to customer needs.
As a General Imaging Ultrasound Product Application Specialist with Philips Healthcare, no two days are the same. One day you may be delivering a custom-made educational program at a major teaching hospital, the next you could be supporting the regional sales team by applying your clinical expertise to the pre-sales process for a major proposal.
We are continually looking for talented clinical professionals who want to build their professional careers within Ultrasound. Based in the field, you will travel to hospital sites throughout your allocated territory, representing your chosen business line in pre-sales negotiations and in post-sales delivery of educational programs.
Serve as a clinical liaison to GI Ultrasound customers.
Work closely with the Field Service organization, sales, and project managers during multiple phases of the sales and implementation processes.
Assess customer's configuration requirements and education needs; plan and deliver equipment and application education; apply product and clinical knowledge to troubleshoot and solve problems. Support customers in the use and growth of their systems.
Establish and maintain strong working relationships with key internal partners and customers; enable the success of the installation team.
Schedule and perform demonstrations as required to support assigned geography.
Schedule and implement system installation customer training – complete checklist.
Support traditional and emerging markets
Cover tradeshows as assigned
Professionally handle objections and questions
Effectively support installed base
Position yourself as a consultant to both internal and external customers
Communicate regularly with local, zone and management teams.
Maintain excellent customer satisfaction
Act in a positive and professional manner at all times
Maintain company property
Ability to work in ever-changing environments.
Flexibility and tolerance of ambiguity.
Detail oriented with excellent organizational skills.
Ideal candidate must have:
Current RDMS (Registered Diagnostic Medical Sonographer) required
RVT (Registered Vascular Technologist), Pediatric Echo, MSK (Muscular Skeletal), and POC (Point of Care) ultrasound experience desired.
In-depth knowledge of General Imaging environment.
Knowledge and Experience with the Philips products
7+ years clinical experience, teaching/in-service experience preferred