The Office of the Vice Provost of International Affairs (OVPIA) (https://global.cornell.edu) provides strategic leadership for global engagement and internationalization at Cornell University. The vice provost oversees and manages Cornell's global partnerships, and supports and facilitates global activities for colleges, faculty, staff, and students.
About Global Operations
Global Operations, within the Office of the Vice Provost for International Affairs (OVPIA), was established in phases throughout 2016-17 and fully staffed by 2018 as an office to provide guidance and services to support and enable international activity by faculty, staff, and students across the University, covering more than 90 countries. Staff work collaboratively with every college, school, and unit and with central administration to simplify business processes, flexibly address risks, and add value for our stakeholders--all with the highest level of customer service.
Our portfolio includes:
Navigate, Cornell's online resource for off-campus work (navigate.cornell.edu)
International contract management and advising (including Memoranda of Agreement); utilizing the Icertis Contract Management platform
Legal, tax, and regulatory compliance abroad
Cornell's legal entities in China and India, including HR, tax, payroll, accounting, service agreements, corporate compliance, and corporate secretarial services
International HR and other staffing needs abroad
Travel health and safety and critical incident response
The Executive Director of Global Operations (ED/GO) is responsible for providing strategic and functional leadership for the Global Operations team in support of the academic mission and in alignment with priorities established by the vice provost. Reporting to the Vice Provost for International Affairs (VPIA), the ED/GO leads a team of highly specialized professionals who support Cornell's global activity by providing advisory and support services, contract management (including of memoranda of agreement) and reporting, international HR, international travel health and safety, and legal entity oversight. The team partners with key stakeholders to drive the further development, implementation, and continuous improvement of a centralized service for the Cornell community.
This position reports to the Vice Provost for International Affairs (VPIA) and works in consultation with the Associate Vice Provosts and senior leadership team.
Further develop and execute strategy for the Global Operations team, building on annual goals and overall mission. Convene and lead or staff committees of key stakeholders to advise on strategy and policy.
Oversee a broad range of administrative policies and services for global operations, including business support services, global payroll, entity registrations, risk management and compliance, safety and security, tax (personal and corporate), vendor management, and outbound visas.
Advise and assist university leadership with strategic international engagement and decision-making by providing recommendations based on sound business principles and best practice, supported by detailed analyses. Interpret Cornell and host-country policies/regulations and advise stakeholders on processes related to international operations, adjusting as needed for country-specific regulations and expectations.
Regularly review global operations policy and protocol based on client feedback, external benchmarking, and efficiency/effectiveness measurements. Advise university executives on risks, challenges, and opportunities.
Supervise the efficient and compliant operations of Cornell's foreign legal entities and/or centers in China and India, and coordinate the start-up and operations of others as needed. The ED/GO is designated as a director or chairman of legal entities when appropriate.
Work closely with the office of sponsored research (including export controls), division of financial affairs (procurement, controller, tax), human resources, office of general counsel, and other key stakeholders to proactively identify and resolve issues that may adversely impact international engagement.
Understand and synthesize emerging trends and regulatory requirements in the international space.
Assist with development and management of international partnerships and revenue-generating agreements that conform to university guidelines and policies. Provide oversight for Cornell's international contracts in Cornell's contract management system, Icertis.
On behalf of the Global Operations team, serve as the primary promoter and lead spokesperson throughout the University community, conduct outreach, and establish and maintain relationships with a broad range of internal and external clients and stakeholders.
Master's degree and 5-7 years' relevant experience or equivalent combination.
Experience with international projects and associated operational and government requirements.
Ability to approach international operations in strategic and innovative ways, while also managing risk.
Ability to manage a wide range of responsibilities and multiple projects simultaneously.
Global mindset with the ability to work with a wide variety of constituencies both within and outside of the University (e.g., senior leadership, staff in other administrative support functions, faculty, outside consultants, foreign governments, etc.).
Willingness to act as a foreign bank authorized signatory and file the required FBAR (Foreign Bank and Financial Accounts) with the IRS annually.
Excellent verbal, written, and interpersonal skills with an ability to handle sensitive and confidential information.
Embrace on-going change and is dedicated to continuous learning about the field and emerging areas of opportunity and risk. Place a high value on new technologies to increase our capabilities, improve our operations, and serve the Cornell community.
Service-minded and detail-oriented who thrives in a collaborative environment that encourages critical, strategic thinking with proven ability to also work and learn independently.
Excellent computer skills. Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.
Willingness to work in different time zones to support requirements across geographies.
Willingness to travel domestically and internationally to meetings and professional conferences.
Willingness to act in an official corporate role within a foreign legal entity.
Significant experience in higher education administration at a senior level, preferably within a top-tier research institution; knowledge of Cornell University.
Professional experience in international financial operations, risk management, human resources, tax, and/or compliance.
Ability to utilize thought leadership for continuous improvement.
Experience living or working abroad.
No Visa sponsorship available for this position.
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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.