Appointment: This position is full-time; 40 hours a week with the schedule and hours to be determined. .
Serve as the communication hub of Security Services and is responsible for providing customer service to internal and external customers. Effectively gather, record, and disseminate information in support of Security operations as well as customer requests. Maintain a professional and calm demeanor, even in stressful situations. Monitor burglar alarm, fire alarm and video camera software.
Dispatches security staff, via radio, to routine, priority and emergency calls for service.
Answers multi-line telephone for Security Services and, after hours, for Facilities Services, Conference Services and Campus Operator.
Maintains an accurate and detailed shift log.
Monitors fire and burglar alarms, security cameras, card access, 911 call monitoring system and other dispatch related computer programs.
Corresponds via telephone or radio with Tacoma Police and Fire Departments.
Notifies and dispatches Facilities staff, after hours, via radio or phone.
Greets visitors and provides information over the telephone and in person.
Operates campus emergency mass communication systems for timely notification of the campus in the event of an emergency.
May take information over the phone to complete routine incident reports.
Provides support for the parking program and key control.
Receive, log, and notify recipients of deliveries and lost and found items.
Issue keys as necessary and directed.
Maintain a working knowledge of department standard operating procedures, university policies and campus geography.
Other duties as needed.
Regular and predictable attendance is an essential function of this position.
Associate's degree in Communication or Technology with campus security experience preferred or a combination of equivalent experience and education.
Prior experience with call and incident management software is preferred.
The job offer to the successful candidate will be contingent upon the results of a background inquiry and drug test.
Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.
The pay rate for this position begins at $17.28 per hour.
This position is non-exempt from the provisions of the Fair Labor Standards Act.
Application Deadline: Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified. Review of application materials will begin Friday, February 14, 2020.
When prompted to upload required documents, please upload a resume. All additional documents can be uploaded within the application before submission. Applications submitted without the required attachments will not be considered.
Letter of Interest
List of three (3) professional references
All offers of employment are contingent on successful completion of a background inquiry and if applicable for the position, drug screen, physical test and functional assessment. Diversity Statement:
We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives.
We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community.
We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world.
About Puget Sound Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nations most prestigious academic honorary society. Visit 'About Puget Sound' (http://www.pugetsound.edu/about) to learn more about the college.
As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA
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Puget Sound is a highly selective liberal arts college located in Tacoma, Washington. Founded in 1888, the University of Puget Sound is rich in history and traditions enjoyed by generations of students, faculty, and community members. Puget Sound offers a four-year curriculum in the liberal arts tradition with more than 50 traditional and interdisciplinary programs as well as selected graduate programs that build effectively on a liberal arts foundation.