Union Theological Seminary in the City of New York
Founded in 1836, Union Theological Seminary is an independent, multi-denominational seminary in the City of New York. Union’s mission is at once progressive and faith-based: to educate leaders for ministry in churches and society, to extend the work of social justice, and to enrich the academy through teaching and research.
Education at Union is rooted in a critical understanding of the breadth of Christian traditions and is significantly and increasingly instructed by the pluralistic, interfaith reality of the globalized world. Union has nurtured many of the most significant theological voices addressing the most profoundly challenging issues of our contemporary experience: civil rights, women’s equality, ecological justice, and the full inclusion of LGBTQ people in our churches and in our public life. Now embarking on its 176th year, Union is launching a bold new strategic plan accompanied by a comprehensive campaign to grow Union’s national and global influence as a ground-breaking educational institution forming religious and community leaders to engage the new realities of a diverse, interconnected, and increasingly urban world. As Union moves into this new era, building a world-class, social-justice inspired team is crucial.
Reporting directly to the Vice President for Admissions and Financial Aid, the Enrollment Coordinator, Admissions and Financial Aid participates in the day-to-day operations of Union Theological Seminary’s admissions and financial aid office, which processes inquiries from prospective students to the Master of Divinity, Master of Arts, Master of Sacred Theology and doctoral programs for a nationally recognized theology program with an enrollment of approximately 250 students. Responsibilities include fielding general admissions and financial inquiries from prospective and current students, following up with incomplete admission and financial aid applications, entering enrollment and financial aid data into the college’s student information system, providing administrative support to the admissions, financial aid and enrollment process, and helping maintain records.
This position will be full time.
Principal Duties and Responsibilities:
Provide student-centered, excellent customer service, welcoming students, faculty, and staff in person and through telephone and email
Respond to daily mail, e-mail, telephone, and in-person requests from prospective students. Provide prospective students with guidance on completing admission, financial aid, and other related enrollment paperwork by assessing needs and asking appropriate questions.
Receive enrollment documents submitted by students (applications, transcripts, test scores, financial aid supporting documents, etc.) in the student information system, evaluate for completion and forward to counterparts in the Registrar’s or Academic Office as needed.
Communicate with all applicants that have started the application process about application components, timelines, and procedures and update them on what components we have received.
Manage process to upload enrolled student data into the student information system and generate university identification numbers for all incoming students in a timely manner
Prepare complete admissions applications for distribution to faculty admissions committee members.
Financial Aid Operations
In conjunction with the Director of Financial Aid and Business Operations, process institutional scholarships, service positions, work study positions, teaching positions, awards, and stipends through PowerFAIDS for approximately 250 enrolled students.
Collect, review, correct, and verify financial aid information. Research and resolve related problems. Track and maintain all financial aid records, including student loan promissory notes
Advise current and prospective students on the financial aid process and matters concerning the cost of attending and available resources (application, eligibility, programs, etc.)
Maintain a strong working knowledge of Federal and State financial aid programs, policies, and regulations
Provide general administrative support to the Vice President of Admissions and Financial Aid
Assist with day-to-day administration and the school’s admissions or financial aid office.
Maintain confidentiality of student records by following FERPA regulations, carefully monitoring student records at the workstation for security, and properly store all student records
Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, religious, and ethnic backgrounds
When needed, participate in campus visitation programs, new student orientations, campus retention programs, and commencement events
MINIMUM QUALIFICATIONS: Bachelor’s degree required. Two years of experience required. Demonstrated accuracy in handling detailed work required. Demonstrated superior customer service and interpersonal skills and excellent written and oral communication skills required. Strong organizational skills required. Must demonstrate strong computer skills. Experience with PowerFAIDS preferred; experience with Salesforce EnrollmentRx and Blackbaud preferred. Excellent proofreading/editing skills required. Must be able to work under pressure on concurrent projects with frequent interruptions and minimal supervision.
Submission of a cover letter with a current resume is required.
Union Theological Seminary, an equal opportunity employer, seeks a racially diverse, broadly representative faculty, staff, and student body that is sensitive to cross cultural issues. The Union Theological Seminary community is diverse not only in race, age, gender, and sexuality, but also in geography, background, perspective, denomination, and even faith traditions. Union is set in the urban environment of New York City, which is a microcosm of the world, a place where the local and the global intersect. The seminary enjoys cooperative relations with other academic, cultural and church institutions in the Morningside Heights/Harlem neighborhood, as well as in the greater New York area and elsewhere.
About Union Theological Seminary
In 1836, a small group of lay people and ministers, feeling “deeply impressed by the claims of the world upon the church,” came together to found Union Theological Seminary in the City of New York (Union). Today, Union lives out this call to service by training people of all faiths and none who are called to the work of social justice in the world. Union students are dedicated to an integrated journey of intellect, spirit, and community to discover and define the faith and values that will sustain their vocation. Pastor, community leader, professor, performer, doctor, lawyer, educator, artist – whatever it may be. The city of New York, far from serving as a backdrop, gives students direct access to the flux and flurry of the complex interactions and struggles present in urban contexts. Union’s founders placed the seminary in New York specifically because “large cities furnish many peculiar facilities and advantages for conducting theological education.” Union’s ecumenical and interfaith commitment grows deeper every year. Union students seek to address not only the questions facing Christians, Jews, Muslims, Hindus, and Buddhists, but also the questions facing the entire world as i...t becomes more global, international, and secular. Union aspires to provide an education that is foundational, interreligious, boundary-crossing, world-changing, counter- cultural, and communal.