Department Summary:

Position Summary:

Essential Duties:

1. Receive, direct, or respond to departmental inquiries, provide information and direction, and assist all students with their questions. Maintain positive student interactions: greet, disseminate information, and answer questions for courses and equivalencies and field questions to assist in advising a diverse group of current and transfer students.
2. Assist both Chairpersons in preparing, analyzing, and managing the departments' schedule.
3. Coordinate student advisor assignments; update and maintain changes to advising handouts and manage all forms for student academic use. Manage lab access permissions for students and part time faculty at the start of each semester, assist in paperwork submission and record keeping for research students.
4. Administer and monitor the purchase orders for Geography and Geology supplies and hospitality events for the departments. Maintain office supplies by checking inventory and ordering items for all departments' team members.
5. Assist Faculty with bookings as needed (meetings, seminars, and special events) through Conferences and Events; assist with advertising and support for the departments' activities.
6. Maintain attendance records, mailbox distribution, posting of pertinent information for students and faculty; monitor both department's activities to ensure effective communication and office efficiency. Maintain record of telephone extensions and room numbers for all faculty.
7. Communicate with the departments' faculty and interface with other BSU departments within the College of Science and Mathematics, Academic Affairs, Human Resources, Academic Achievement Center, Registrar, and Facilities to exchange information and coordinate efforts.
8. Compile data and prepare reports concerning assigned department activities to furnish required information and to make recommendations concerning procedures and activities.
9. Maintain copy machines and printers to support faculty with daily needs. Communicate office equipment malfunctions to full and part time faculty. Pick up copies from the University Copy Center as needed.
10. Communicate faculty absences / leaves, general building, office, or teaching space repairs, appropriate vendors, inform and update faculty of space issues as needed.
11. Compile faculty evaluations, package and label evaluations for full and part time faculty; collect and process forms and deliver to the Administrative Assistant to the Dean of Science and Mathematics in each Fall and Spring semester.
12. Maintain a fair and equitable record of student successes, including admissions to graduate programs, jobs and internships.
13. Assist with the onboarding of new members of either department, including Full and Part Time Faculty and new Staff to communicate policies and procedures specific to the Department of Geological Sciences, the Department of Geography, and to the University.
14. Additional responsibilities or special projects as directed by either Chairperson consistent with rank and position.
15. Work proactively to promote the departments externally through maintaining intranet and extranet sites by communicating changes with the Web Team, coordinate a newsletter and updates to social media sites and assist with advertising and support for departmental activities.

Required Qualifications:

• Commitment to customer service excellence/support to enhance an environment of equity, diversity and inclusion.
• Passion for and commitment for equality and dedication to diversity efforts.
• Knowledge of the types and uses of general office equipment.
• Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations.
• Ability to deal tactfully with others and to exercise discretion in handling confidential information.
• Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and/or economic backgrounds.
• Ability to follow written and oral instructions.
• Ability to gather information through questioning individuals and by examining records and documents.
• Ability to maintain accurate records and prepare general reports.
• Ability to prepare and use charts, graphs, and tables.
• Ability to give written and oral instructions in a precise, understandable manner.
• Ability to exercise sound judgment.
• Ability to understand, explain and apply the rules, regulations, policies, procedures, specifications, standards and guidelines governing departmental activities.

Preferred Qualifications:

• Knowledge of the principles and practices of higher education office management.
• Working knowledge of the Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Publisher) strongly desired.
• Working knowledge of Outlook.
• Working knowledge of the Banner System for acquisition of Student Records.
• Experience working in a customer service driven environment.
• Experience working in a higher education environment.

Physical Demands:

Special Conditions:

EEO Statement:

Salary Range: $1,820.73 bi-weekly (Grade 15 Step 1)

Special Instructions:

About Bridgewater State University

Since its founding in 1840, Bridgewater has remained steadfast in its commitment to empower individuals and instill in its community an abiding desire to advance the public good. Our rigorous and dynamic academic environment encourages students and faculty to develop their strengths and become leaders in their fields. At the same time, we strive to lead by example. As the university continues to build momentum, we continuously reinvest in the success of our students and our region.

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