The Alumni Education and Travel team within the Office of University Advancement endeavors to connect our global alumni body to the teaching and research mission of Princeton University through a portfolio of programs offered on campus, online, and on the road. The Temporary Alumni Education and Travel Administrator will be responsible for the administrative, customer service, and logistical support of these programs.

Principal responsibilities:

• Delivers superior customer service for Princeton Journeys, the Universityâ™s educational travel program. This includes responding to a high volume of phone and email inquiries, completing reservations, and fielding requests.
• Acts as first point of contact with external partners and vendors, assuring timely information share and follow-up on behalf of program participants.
• Serves as the travel and logistics liaison for faculty volunteers participating in both the Speakersâ™ Bureau program and Princeton Journeys.
• Produces and prepares fulfillment packet mailings and briefing materials.
• Processes a variety of financial and administrative functions, including electronic expense reports, payment requests, check deposits, and digital contract preparation for faculty and vendors.
• Manages and maintains accurate program data using ViaTour, a customized travel database and Stripes, Advancementâ™s CRM system.
• Coordinates updates to program websites, photo sharing, and social media accounts.
• Assists with scheduling, calendars and meeting logistics as needed.

Essential Qualifications:

• Bachelor's Degree or equivalent.
• One year of relevant work experience, with a strong customer service focus.
• Excellent verbal and written communications skills, strong listening skills, and problem-solving ability.
• Knowledge of global geography.
• Excellent organizational skills, with attention to details, accuracy, and follow-up.
• Demonstrated ability to prioritize and coordinate multiple projects simultaneously, take in and understand a large amount of detailed information, and respond quickly to changing needs and priorities under hard deadlines.
• Evidence of self-motivation and the ability to work both independently and within teams, with high personal standards representative of Princeton University's commitment to excellence.

Be advised that you will be contacted only if there is further interest in your application. Your candidate dashboard may not display status updates for this requisition.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

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About Princeton University

Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.

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